Under the previous licensing, you could buy additional capacity for $5 / GB per month. Here we can start to get an idea of the impact of the Dynamics 365 Storage Costs Increase, if you have a few years of data, and a full-copy test environment, you may be over your allotted capacity for the CDS Database Capacity metric. Impact of Dynamics 365 Storage Costs Increase The screenshot below shows the breakdown by environment (or organization). Again note, this is the summary page and measures across all your environments (e.g., your Production plus your Test environments). And you can see that we’re using 11.07 out of 13.75GB. As shown on the capacity summary image above, you can see that 10GB + 15 users x 0.25GB = 13.75GB. You get 10GB for the tenant, and an incremental 0.25GB for each full-licensed user. However the Database Storage metric is more likely to be over the available capacity. So, if you have 15 users, you’ll have 50GB of file storage - more than enough for most user environments. It is hardly necessary to worry about files saved in your CRM system now, because you’ll have 20 GB for the tenant to start, and an additional 2GB for each full-licensed user. Until this change, a lot of third-party add-ins were geared towards reducing the amount of space used by file attachments in your CRM system. Database is your actual data, Log is your audit logs, and File is file attachments. The storage capacity is broken down by Database, Log, and File type. Note that the storage capacity summary shows how much data storage is used by all the environments in the tenant. Just navigate to and look at the summarized storage capacity usage. The first place to look to see if you may be impacted is the Power Platform Admin Center. Where to Look to Identify Biggest Data Storage Offenders If you’re running Microsoft Dynamics 365 Customer Engagement (CRM), then you need to be aware that the data storage model is changing, and could potentially lead to a Dynamics 365 Storage Cost Increase. With the latest Dynamics 365 licensing changes (see Dynamics 365 Licensing Guide – April, 2020), there’s one change that small business owners and IT administrators should be aware of. Latest Customer Engagement Licensing Change Could Lead to Dynamics 365 Storage Cost Increase ClickDimensions Marketing Automation –.Dynamics 365 Customer Service Case Management –.Azure Synapse Link to replace Data Export Service –.Cloud Desktop as a Service with Azure –.
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